Lots of checkouts but not being credited.

Lots of checkouts but not being credited.

Postby Determined » Mon Jul 04, 2011 5:06 am

I have had 4 sales with amazon get logged with cart ids etc but I didnt get the credit for them when I check in my amazon associates account. what is wrong here? Also It is not tracking the outgoing ebay clicks AT ALL and I have all my info filled in for EPN and I know I am getting clicks because I see it on my EPN reports. What is he deal here?

Also what is supposed to go in the Tracking ID on an ebay category: Should it be my campaign ID? That is what I have in there now.

Another Bug: When you click an ebay item it does not go to ebay it does something strange. Check for yourself on my page.
Determined

 
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Re: Lots of checkouts but not being credited.

Postby Carlmo » Wed Jul 06, 2011 1:38 am

This has been my experience with other Amazon scripts.....The orders are not in real time. Potential customers may be putting items in the shopping cart but not completing the order. You won't know for a day or so when you check your Amazon account as to whether the ordering process was completed. Amazon does not allow for the scripts to track the completion process of customer orders.

Hope this helps.
CarlMo
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Re: Lots of checkouts but not being credited.

Postby ANS Team Dmitry » Thu Jul 07, 2011 10:41 pm

Determined wrote:Another Bug: When you click an ebay item it does not go to ebay it does something strange. Check for yourself on my page.

Just check http://www.550paracordplace.com/track.php?type=eb&dest=http... and it works.
Best regards
ANS Team
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Re: Lots of checkouts but not being credited.

Postby Determined » Thu Jul 07, 2011 11:01 pm

I got that ebay issue fixed with my hosting company.
Determined

 
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Re: Lots of checkouts but not being credited.

Postby mesach » Fri Aug 05, 2011 6:19 am

I'm having this same issue with my amazon sales, I've racked up over $5500 in sales with CartID's and i check my amazon affiliate account, and it shows about $100 in sales total. this has been happening for over 1 month.

Amazon shows 12 orders for the timeframe of June 1 to Aug 4.
My statistics page shows 25 orders just from July 27th to Aug 4.

Determined did you ever get your issue resolved?
mesach

 
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Re: Lots of checkouts but not being credited.

Postby ANS Team Dmitry » Sat Aug 06, 2011 9:24 am

Hello

This problem occurs when user press "Proceed to Checkout" but after redirecting to amazon he just leaves do not buy anything.

And this issue can not be resolved, because Amazon does not return a result of purchase and we can not know the user has bought something or not .
Best regards
ANS Team
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